Privacy Policy
Last updated: March 9, 2026
Agent Packs is operated by Kyrnich & Co ("we," "us," or "our"). This Privacy Policy explains what information we collect, how we use it, and the limited role third parties play when you purchase or visit agent-packs.com.
1. What we collect
We intentionally keep data collection minimal.
Information collected when you place an order
When you purchase a digital product, LemonSqueezy processes the checkout and provides us with limited order information needed to fulfill your purchase, such as:
- your email address
- basic order and transaction details
- the product purchased
We use this information to deliver your download, provide support, process refunds, and maintain basic sales records.
Website analytics
We use Vercel Analytics to understand basic website traffic, such as page views and general usage trends.
This analytics setup is intended to be lightweight and does not involve us creating user profiles or storing unnecessary personal data.
2. What we do not collect
We do not:
- create user accounts
- collect passwords
- directly collect or store payment card details
- run advertising trackers
- knowingly collect more personal data than needed to sell and deliver our digital products
All payment information is handled by LemonSqueezy, our payment processor, under its own terms and privacy practices.
3. How we use your information
We use the limited information available to us to:
- deliver purchased digital products
- respond to support requests
- process refunds under our 30-day money-back guarantee
- keep basic transaction records for accounting and legal compliance
- understand overall site performance and traffic trends
We do not sell your personal information.
4. Third-party services
We rely on the following third parties to operate the site and fulfill purchases:
LemonSqueezy
LemonSqueezy handles checkout, payment processing, order confirmation, and customer purchase data needed for delivery and refunds.
Vercel
Vercel hosts the site and provides Vercel Analytics for basic traffic measurement.
These providers process data under their own privacy terms. If you want more detail about how they handle data, you should review their policies directly.
5. Legal basis and GDPR-friendly notice
If you are in the EEA, UK, or a similar jurisdiction, we process personal data only where we have a valid legal basis, including:
- performance of a contract — to deliver the product you purchased
- legal obligation — to keep records required for tax, accounting, or compliance purposes
- legitimate interests — to operate, secure, and improve our website in a minimal and proportionate way
6. Data retention
We keep personal data only for as long as reasonably necessary to:
- fulfill your order
- provide support or refunds
- comply with accounting, tax, or legal obligations
Because we do not offer user accounts, we do not maintain ongoing user profiles.
7. Your rights
Depending on your location, you may have rights to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of data where applicable
- object to or restrict certain processing
- request a copy of the data we hold about you
To make a privacy request, contact us at support@agent-packs.com.
8. International customers
Agent Packs is available internationally. By using the site or purchasing our products, you understand that your information may be processed by service providers operating in different countries.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "Last updated" date.
10. Contact
Kyrnich & Co
Email: support@agent-packs.com